Delete Your Chegg Account Complete Guide Chegg is an online education platform that provides various services to students such as textbook rentals, online tutoring, and homework help.
It has become quite popular among students around the world. However, there may come a time when you no longer need or want to use Chegg. In that case, deleting your Chegg account is simple and can be done in just a few steps.
This article will provide a step-by-step guide on how to fully delete your Chegg account. We will cover how to delete your account through the Chegg website as well as the Chegg mobile app.
Delete Your Chegg Account Complete Guide
We will also discuss what happens to your data after your account is deleted and alternative options if you don’t want to fully delete your account right away.
Reasons to Delete Your Chegg Account
Here are some common reasons why you may want to delete your Chegg account:
- You have graduated and no longer need Chegg services. Chegg is mainly targeted at students so if you are no longer a student, you likely do not need access anymore.
- You want to save money. Chegg services require a monthly or annual subscription. If you no longer use the services enough to justify the costs, canceling and deleting your account will save you money each month.
- You are concerned about data privacy. Deleting your account will ensure Chegg no longer has access to your personal data and account information.
- You had a bad experience. Maybe you received poor customer service or are unhappy with Chegg’s services. Deleting your account sends a message.
- You want a clean break. Completely removing your account makes it harder to come back on impulse if you have decided you no longer want to use Chegg.
How to Delete Your Chegg Account on the Website
Step 1: Log into your Chegg account Go to the Chegg website and log into your account using your email and password as you normally would when accessing your account.
Step 2: Go to account settings Once logged in, click on the “Profile” dropdown menu at the top right and select “Settings”. This will open up your account settings page.
Step 3: Select close account On the left sidebar of the account settings page, click on “Close Account”. This will open up the account closure page.
Step 4: Choose the account closure reason The account closure page will ask you to select the reason you are closing your account from a dropdown menu. You can choose “No longer need”, “Too expensive” or “Other”.
Step 5: Confirm account closure Next, Chegg will ask you to confirm that you really want to close your account. Check the box that says “Yes, close this Chegg account”.
Step 6: Enter the password and click Close account Lastly, enter your account password and click the red “Close Account” button. This will immediately and permanently deactivate your Chegg account.
How to Delete Chegg Account on Mobile App
You can also easily delete your Chegg account right from the Chegg mobile app on your smartphone. Just follow these steps:
Step 1: Open the Chegg app Find and open up the Chegg app on your iPhone or Android device. Log into your account.
Step 2: Go to settings Tap the profile icon in the bottom right corner to open your account settings.
Step 3: Select account details From the menu, choose “Account Details” to view your account details.
Step 4: Scroll down and select Close account Scroll down to the bottom of the account details page and tap on “Close Account”.
Step 5: Confirm account closure You will be asked to confirm that you want to permanently close your Chegg account. Tap “Yes” to verify.
Step 6: Enter the password and confirm Finally, enter your account password and tap “Close” to complete the account closure process.
Your Chegg account will now be permanently deleted from both the website and mobile app.
What Happens When You Delete Your Chegg Account?
Here are some key things that will happen after you delete your Chegg account:
- Your profile is removed. All personal information, account details, and profile data are immediately deleted.
- You lose access to services. You will no longer be able to rent textbooks, view study solutions, use online tutoring, etc.
- Billing and payments end. Any future scheduled payments via your payment method on file will be canceled.
- Your rental books must be returned. You’ll need to return any rented physical textbooks before the due date. Ebooks will simply expire.
- Order history is deleted. All previous rental and purchase history will be erased from Chegg’s records.
- Reviews and messages are removed. User-generated content like textbook reviews, Q&A posts, and messages will disappear.
- The account cannot be recovered. Once your account is closed, it is gone forever and cannot be reactivated. You would have to create an entirely new account to use Chegg again.
So in summary, deleting your Chegg account completely severs your relationship with the platform and erases most traces of your usage and data from their systems. It cannot be undone.
Alternative Options to Full Account Deletion
If you don’t want to completely get rid of your Chegg account yet, there are a couple of alternative options:
Deactivate account – You can temporarily deactivate your account through the account settings. This pauses your account and subscription but saves your data. You can easily reactivate it later.
Cancel auto-renewal – Keep your account but cancel recurring billing so that you aren’t charged anymore. You can keep using the account until your subscription expires.
Stop using it – The simplest option is to just stop actively using your Chegg account but leave it open in case you want to access it again later.
So you do not necessarily have to fully delete your account right away. You can simply deactivate it or cancel the billing renewal as a temporary measure. However, deleting it entirely provides the most complete solution if you want to permanently sever ties.
Frequently Asked Questions
How do I delete my Chegg account?
You can delete your Chegg account directly through the Chegg website or mobile app. On the website, go to account settings, select “Close Account”, choose a reason, confirm closure, and enter your password. In the app, go to account details, scroll down, and select “Close Account”, confirm closure, then enter a password.
What happens to my personal information when I delete my account?
All personal data associated with your Chegg account will be immediately and permanently deleted from Chegg’s systems when you close your account. This includes account details, profile information, order history, saved payment methods, etc.
Can I delete my account if I still have active textbook rentals?
No, you cannot delete your account if you still have textbooks out on rental. You must return any outstanding rentals before closing your account. The rental due dates still apply.
Will I get a refund if I have unused months remaining in my subscription?
No, Chegg will not provide a refund for any unused portion of an active subscription if you decide to delete your account early. You must cancel auto-renewal first and wait for the subscription to expire naturally.
What happens to my Chegg study solutions if I delete my account?
All Q&A solutions, textbook solutions, expert questions, and other content you generated will be removed from Chegg when your account is closed. You will no longer have access.
Can I reactivate my account if I change my mind later?
Unfortunately no. Once you delete your Chegg account, it is permanently closed and cannot ever be restored. You would have to create an entirely new account if you want to access it again after deleting it.
How long does it take for my account to be deleted after I close it?
Account closure is immediate after you confirm the deletion steps. All your data will be erased from Chegg’s servers right away.
I still see my information when I log in. Does this mean my account wasn’t deleted?
Give it some time. It may take up to 24 hours for your account to fully deactivate across all of Chegg’s systems. But rest assured the closure went through if you completed the steps.
Deleting your Chegg account is a relatively quick and straightforward process that can be completed online or via the mobile app in just a few clicks.
With your account deleted, Chegg no longer has your personal data and you will no longer be billed for any subscription services.
This provides a clean break for students who graduate or otherwise no longer need access to Chegg’s offerings.
While you can also simply cancel account renewal or temporarily deactivate your account, permanent deletion is the best option if you know for certain that you want to say goodbye to Chegg once and for all.